NHS Home Health Care & Hospice has been named an honors recipient in the HHCAHPS program. Front row, from left: Mary Lou Alexa, Rhonda Seguin and Renee Westphal. Back row: Nancy Ponozzo, Faye Atanasoff, Jeanelle Maki, Georgi Tomasoski and Michele Quayle. (submitted photo)
IRON RIVER—NHS Home Health Care & Hospice has been named an honors recipient in the 2013 Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS).
This annual review recognizes the top 20 percent of agencies that continuously provide the highest level of satisfaction through their care, as measured from the patient’s point of view.
The HHCAHPS honors acknowledge the highest performing agencies ranked by an analysis of satisfaction measures covering both performance and improvement of care.